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Home (sort of)
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About.me
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I am Professor of Decision
and Information Analysis in the Goizueta Business School at Emory University and Adjunct Professor of Psychology,
and work closely with the Rollins School of Public
Health.
I also hold an appointment
of Research Scholar at the Institute for Human and
Machine Cognition which is a research and
development group, partnering with DARPA, NASA, NSF, Navy, Army, NIMA, Air
Force, Sun Microsystems, IBM, Nokia, Fujitsu, IDEO, Lockheed, Raytheon, and
Boeing. It is directed by Dr. Ken Ford, a member of the National Science
Board, the governing board of the National Science Foundation.
I graduated from the University of Minnesota in
Information Systems from the Carlson School of
Management, where I worked on a variety projects
studying human expertise and computational applications, ranging from
medical diagnosis, database design, pharmacy education, and chemical
engineering knowledge management (on a project at MIT).
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About.me.research.funded.recent
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Grant from Carnegie
Mellon's Carnegie Bosch Institute to
study the context, leadership and scholarship underlying the development of
A Behavioral Theory of
the Firm (Richard Cyert, James March) at GSIA (now the Tepper
School).
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BTOF
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Grant from the National Science Foundation to
examine the human and social dynamics of emergent coordinating structures
and community continuity in disasters.
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Ensayo
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Grant from the National Science Foundation to
model emotional reactions of groups of individuals to gossip.
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TrustMe
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Grant from the Center for Disease Control & Prevention to
study impact and issues of implementing syndromic surveillance technology
and processes.
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Biosense
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About.me.research
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My research focuses on a
few topics, but much is centered around the study of expertise and acquisition
of skill (such as negotiation), computational
models of social systems (such as the role of trust, norms,
gossip, deception, emotion, organizational learning, knowledge management),
and how these can be integrated to examine issues in health care and
health-related contexts.
Regarding health care,I
have held adjunct positions at Johns Hopkins and Dartmouth Medical Schools.
My research and consulting has been on modeling physician expertise
(pediatric cardiology), determining unique algorithm for rheumatologic
problems (such as Lyme's disease), organizational studies of hospital
scheduling (case, simulation, algorithms), developed a business-nursing
certificate program (Johns Hopkins), developed a model system for assessing
pediatric hypertention, studied memory contexts of physicians in case
recall, examined the role of M&M conferences (morbidity &
mortality) in organizational learning (Johns Hopkins), and developed a
coding scheme for describing diagnostic reasoning.
My current work in health care
examines how information technology, organizations, and humans interact in
creating situational awareness, coordination and control in
emergency-disaster situations, within and across organizational bourndaries
(e.g., businesses, state, and county entities). Key issues here are
knoweldge management, organizational learning in rare environments, and
adaptation under stress. See Ensayo & PHaB
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About.me.jobs.academic
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Dartmouth College. My first academic position was at Dartmouth College, where I sharted time between the
Graduate Program in Computer and Information Science and the Tuck School of Business. I was an adjunct faculty at the Dartmouth Medical School where I worked in medical decision
making. One interesting project was the development of an expert
system/clinical algorithm to help rural physicans manage patients with
suspected Lyme's disease.
Johns Hopkins University.I
was also department chair of Information and Telecommunications Systems in
the (now renamed) Carey Business School at Johns Hopkins University,
and an adjunct faculty of the Johns Hopkins Medical
School. Here I focused on developing links
across campus to the sciences, such as our innovative Business of Nursing
program.
Carnegie Mellon. I
was a faculty member for many years at the Tepper School of Business
(then called the Graduate School of Industrial Administration, GSIA) at Carnegie Mellon University.
There I worked with many colleagues including Allen Newell and Herbert Simon (both
now deceased), and still return regularly for projects with old friends.
Recently, a group of us (Linda Argote, CMU; Dan Levinthal, Wharton; Mie
Augier, Stanford University, Henrich Greve , Norwegian School of Management)
ran a special conference at CMU honoring Richard Cyert and James March's A Behavioral Theory of the Firm.
I also worked (and still work) with a colleague in the famous School of Drama in
teaching business students and executives our model of acting (see
Executives onStage, on the left). This open collaboration help influence
the emergence of CMU's Entertainment Technology
Center.
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About.me.awards
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Xerox
Research Chair, Carnegie Mellon University
Rank-Xerox Lectureship, Oxford University (Templeton)
Best Paper Award (HICSS)
John F. Mee Award (Academy of Management)
Bentley College/HEC Award (Academy of Management)
William H. Neuman Award Nominee (Academy of Management)
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Desiderata
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I am a scuba diver and a former PADI (Professional Association of Diving
Instructors) diving instructor, which is an interesting job teaching a
remarkably wide range of individuals how to stay alive under 20 meters of
water... but have fun doing it!
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More PADI
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Hockey is king in Minnesota and playing intramural hockey at the University
of Minnesota is an intense experience. During those years, Herb Brooks
coached the US hockey team's Miracle on Ice at the olympics. We followed
many of these students from their freshman days on the ice to the Olympic
medals. Both Men's and Women's teams are excellent.
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More
Gophers
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I work with two universities in Mexico: ITESM in Monterrey (Instituto
Tecnológico y de Estudios Superiores de Monterrey) and ITAM (Instituto
Tecnológico Autónomo de México) in Mexico City.
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More ITESM
More ITAM
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My wife (Laura) is a senior analyst at the Veterans Administration. She
earned her degree in computer engineering from ITESM and a Masters in
Decision and Information Sciences from the Warrington College of
Business at the University of Florida. We have
two great kids (Sofia, age 9 and Andrew, age 5).
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Significance of Walter Trout and the radicals?
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