Checking FirstClass through Outlook

Important Warning: FirstClass© is the only supported electronic mail system of the Goizueta Business School. Because people have asked about using Outlook, this information is being provided. Goizueta Business School does not provide support for the Outlook electronic mail system.

Downloading your FirstClass to Outlook will only retrieve your FirstClass Mailbox . Conferences cannot be guaranteed to download properly.

Outlook will only retrieve your incoming messages from First Class server. Your outgoing messages stay in the First Class Server.

If you use Outlook to send out email instead of using First Class, you can locate that particular outgoing email in "Sent Item" in the local folder of Outlook. That means your email is saved on your hard drive not on the server.

1.                  Open up Microsoft Outlook.
2.                  Click on the “Tools” menu and then click on the submenu called “Email Accounts…”

3.                  Click on the "Add a new email account" tab. Click “next”

4.                 Choose Server Type as “IMAP” and click “next”

5.                User Information: Enter your user information such as your name and the email address that the Goizueta Business School has assigned to you. This is usually something like First_Last@bus.emory.edu.

6.                Server Information: Enter in “smtp.fc.bus.emory.edu” for both the incoming and outgoing mail servers. Also, verify that your incoming mail server is selected as an IMAP server. Click Next.

7.                Logon Information: Enter your FirstClass login name. The login name is provided to you by the Goizueta Business School Information Services Staff.
If you want Microsoft Outlook to remember your password then type it in the appropriate field and check the "Remember Password" box. Verify the “Logon Using SPA” is NOT selected. Click “Next”.