Business Writing Center

For Students

Deborah Valentine

Deborah ValentineDeborah Valentine consults with corporations such as Coca-Cola, IBM, and BellSouth on issues related to cross-cultural workplace communication and business communication. Her book, CrossTalk: Communicating in a Multicultural Workplace (Prentice Hall) with Sherron Bienvenu suggests strategies for multinational corporations seeking to blend multiple corporate and ethnic cultures into a workable unit. In addition to teaching management communication and cross-cultural workplace communication courses at Goizueta Business School of Emory University in Atlanta, Georgia, USA, she is the founding director of The Goizueta Business Writing Center. She edits the Intercultural Communication column of Business Communication Quarterly for the Association for Business Communication.

Valentine is the co-author of CrossTalk: Communicating in a Multicultural Workplace (Prentice Hall, 1997). CrossTalk presents strategies to help businesspeople communicate effectively across cultures. Other research and publishing interests include the developmental process for business writing centers, technical writing, and business standards for electronic mail. She has presented research at the annual Conference on Writing at Georgia State University and at the Association for Business Communication's (ABC) annual conference. In 1998, she was awarded a University Teaching Grant to develop a full-semester course on multicultural communication in the workplace.

From 1986 to 1996, she owned Valentine Productions, a company that produced audiotapes, books, and videos for families. She has appeared on CNN, the Chicago and Atlanta CBS affiliates, and public radio stations nationwide. Newspapers such as USA Today, The Washington Post, and the Los Angeles Herald have interviewed her or featured articles about the company's products.

Valentine has written over 500 feature and news articles and is the author of four books for families. Two of her published manuscripts were selected for the de Grummond Literature Research Collection at the University of Southern Mississippi.