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For Students

465 - Cross-cultural Business Communication

To succeed in today's cross-cultural workplace you need an understanding of cultural differences and how those differences impact communication styles. In Cross-cultural Business Communication, you will learn to identify behaviors that illustrate cultural roots and learn strategies for success in both written and spoken communication with people from other cultures. In-class workplace simulations provide an opportunity to learn by doing. You will become aware of and sensitive to cultural differences in communication and develop a personal style of communicating with those from other cultures. As your understanding of cultures grows, you will better understand your own culture, particularly in terms of communication behaviors.

Download Course Syllabus

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Simulation: International Reception

• Blue Culture: Hotel Management Company
• Green Culture: Commercial Bank
• Red Culture: Construction Company

Low / High Context Chart

The Cultural Heuristic

Culture Characteristics Questionniare

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