Strategic
Management |
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Course Objectives
This course examines how firms gain
a sustainable competitive advantage. To be successful, the firms
strategy must permeate all departments and functional areas. As
such, this course integrates knowledge and skills gained from
your studies in the functional areas of business (e.g.,
marketing, organizational behavior, finance, accounting...). In
drawing on these tools, we explicitly apply a general
management point of view we will analyze decisions and
strategies in light of the total enterprise. We will also
spend a fair amount of time on corporate strategy how do
firms create value with multiple business units. These issues
will help you understand and cope with issues you will face in
the business world. By the end of the course, you will be able to:
Most of your other classes do not examine a corporate environment (e.g., creating value across business units). Rather, they tend to adopt a functional perspective within a given line of business. Given that many of you will be working in a corporate environment at some point, you should have a basic understanding. In fact, not only will this course material help you understand your future work environment, it may actually help you land a job!
Readings
Group Assignments (50% of final grade)
Coordination is a major part of management. This is especially true of strategic management, which demands the close coordination of an executive team on highly complex issues. Accordingly, we will form groups (of 4-6 people) on the first day of class. The group assignments involve case analyses and in-class exercises. These are described briefly below:
I recognize that managing groups is not an easy task and some students inevitably face free rider and coordination problems. I have provided a group management toolbox to assist you. You should read this at the start of the semester -- the tools require that you start managing the process from day one. There may be relatively little available to you if your group establishes ineffective work habits.
Individual Assignments (50% of final grade)
The class also involves three major individual assignments: 1) readings, 2) quizzes, and 3) participation. These are discussed below:
Grading Criteria for Written Assignments
The following are the Key Result Areas for all written assignments. Read them very carefully before you start any assignment and again before you turn it in.
General Tips on How to Approach Executive Briefings (Cases)
Here are some general hints on how to approach the cases. Above all, you should review the samples provided.
Academic Integrity
The assignments are clearly marked as individual or group there should be no confusion. I expect you to uphold the highest standards of academic integrity. Contrary to what some believe, academic integrity is enforced at the Goizueta School. The penalties are rather severe and violators typically get the most serious of the alternative penalties. I dont relish the thought of putting anyone through this but it behooves all of us to make sure that academic integrity is taken seriously.
Class Schedule
For each session, I have indicated themes that will be introduced and what you need to do in preparation for class. Remember that participation and preparation are necessary for you to get the most out of this course.
Date |
Topic |
Class activities |
Assignments |
Pages |
| 8/30 | Introduction/Teams | HIH* Ch 1 | 34 |
|
Business Unit Strategy |
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| 9/1 | Cost vs. differentiation strategies External analysis Industry analysis |
Video: Industry Analysis (Porter) | HIH, Ch 2& skim chapter 4 | 66 |
| 9/8 | Case: The Baseball Strike | G: 2 page writeup | ||
| 9/13 | Internal analysis strategic resources | Exercise: Razing the ivory tower Mid-course evaluation |
HIH, Ch 3 Barney, Looking inside for competitive advantage Duncan, Ginter, & Swayne, Competitive advantage and Internal Org Assessment |
34 12 11 |
| 9/15 | Case: Wal*Mart | G: 2 page writeup | ||
| 9/20 | No class: Yom Kippur | |||
| 9/22 | Mgt. Dilemmas & human assets | Exercise: Consulting for human asset intensive, Inc. | Coff, Human Assets and Mgt Dilemmas | 22 |
| 9/27 | Case: Investment Banking High Tech Boutique: Startup plan | Management dilemmas and rent appropriation | Eccles & Crane, Managing
Through Networks In Investment Banking Forbes Handout G: 2 page writeup |
10 |
| 9/29 | External analysis Industry rivalry/Competitor analysis | Exercise: The paper chase | HIH, Ch 5 Coca-Cola versus Pepsi-Cola and the Soft Drink Industry (No case writeup) |
35 |
| 10/4 | Intro to corporate strategy | Quiz I: Business Unit Strategy | ||
| 10/6 | Speaker: Chad Kapfhamer, Partner, Carroll-Kapfhamer | Mr. Kapfhamer is a principal in a boutique investment banking firm | www.ckcapital.com | |
| 10/11 | No class: Fall Break | |||
Corporate Strategy |
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| 10/13 | Corporate Strategy: Value creation in multiple businesses | Exercise: Get the dogs out Mid-course evaluation |
HIH, Ch 6 | 29 |
| 10/18 | Core competence & knowledge-based assets | Video: 3M Laserdisk | Liedtka, Collaboration across lines of business | 14 |
| 10/20 | Case: KIII: A leveraged build-up | G: 2 page writeup | ||
| 10/25 | Role of the headquarters: Managing across SBUs | Exercise: Micro-Design technology transfer | HIH, Ch 11 | 38 |
| 10/27 | Role of the headquarters (continued) | |||
| 11/1 | Case: Sharp Corporation | Exercise: Core competence machine? | G: 2 page writeup | |
| 11/3 | Mergers and Acquisitions | Exercise: Simulated corporate acquisition | HIH, Ch 7 Lubatkin & Lane, Psst...The merger mavens still have it wrong! |
27 14 |
| 11/8 | Corporate governance | Video: Anatomy of a Takeover | HIH, Ch. 10 | 33 |
| 11/10 | Case: Watermill ventures | G: 2 page writeup | ||
| 11/15 | Acquisitions involving human assets | Video: "Jack & me" Exercise: Develop a post acquisition integration plan |
The Case Against Mergers, Businessweek Gutknecht & Keys, Mergers, acquisitions and takeovers: Maintaining morale of survivors |
14 9 |
| 11/17 | Case: Discounters Supply Inc. | G: 2 page writeup | ||
| 11/22 | Intro to strategy implementation | Quiz II: Corporate Strategy | ||
Strategy Implementation |
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| 11/24 | Elements of a plan | Exercise: Goizueta Mission | ||
| 11/29 | Making Strategic Decisions | Exercise: Putting together the
strategy puzzle Course materials evaluation |
Eisenhardt, Speed and strategic choice: How do managers accelerate decision making | 15 |
| 12/1 | Guest: Dan Lorden, CEO/COO, Deloro Stellite Co., Inc. | Mr. Lorden oversaw the auction of this former Thermadyne division | www.stellite.com | |
| 12/6 | Course wrap-up | |||
Description of Executive Briefings for Cases
The following are descriptions of the executive briefings. Before you begin your first assignment, you should review the sample briefings carefully. This will help you see how to fit a rigorous analysis into only two pages.
Click here to view the sample Executive Brifings
Date |
Company |
Your Situation/Setting |
Analysis/Topic Sentence |
Likely Frameworks |
| 9/8 | The Baseball Strike www.majorleaguebaseball.com |
Ned Learner wants to form a new league that will be more stable (e.g., no strikes) than MLB and hired you to analyze the industry structure for clues to the instability. | This executive briefing analyzes the industry structure for major league baseball. Recommendations identify steps that Mr. Learner should take to form a stable and successful new league. | 5 forces & macro environment |
Hint: |
First, take a close look at the
assignment scenario above. This differs from the types of
assignments most professors ask for in case analyses. It
also differs a bit from the problem the case writer tried
to lay out. If it helps, you may assume that Ned owns an
MLB club in a major southeastern market and has close
ties with some other MLB owners he is serious and
has considerable resources. Before you write up the analysis & recommendations check out the Gallo example again for formatting and style. Its not easy to get a rigorous analysis and recommendations into a 2 page executive briefing. Also, don't forget the consulting scenario & try to have some fun with it ;-) The 5 forces framework in the Gallo example may be especially useful for identifying the underlying sources of conflict and profitability in the MLB industry. This is a critical starting point for exploring how you would change this if creating a new league. The first step in applying a five forces analysis is always to figure out which stakeholders go in each box. Consider:
Then you need to tackle the bargaining power issue. What factors grant each buyer or supplier bargaining power? How has this lead to the situation in 1995. Now what do you suggest that Ned should do about this? |
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| 9/15 | Wal*Mart www.wal-mart.com |
K-mart Corp. hired you to examine why Wal*Mart had been so successful but is faltering. How can they duplicate Wall marts success without stumbling? | This executive briefing assesses the nature of Wal*Marts advantage and why it deteriorated. Recommendations include a strategy and action steps for what K-Mart can do to gain such an advantage. | Value chain analysis; strategic resources |
Hint: |
You need to be able to tell your
client (K-Mart, Corp.): 1) how much of an advantage did
Wal-Mart have?, 2) what is the source of this advantage?,
and 3) is this advantage sustainable over time? Then you
can make some recommendations on how K-Mart should
proceed. Here are a few hints:
Note: The Gallo example focuses on industry analysis while the Monsanto example explores the scope of a multi-business firm. Neither of these fit the Wal*Mart case so you shouldnt copy the examples too closely. However, as I have indicated, the value chain may help you organize your analysis. |
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| 9/27 | Investment Banking High Tech Boutique: Startup plan | Your client, Chad Kapfhamer, is starting a small IB firm focused on the IT industry. He hired you to identify barriers & a plan to acquire and manage the key assets. | This executive briefing report will assess the management challenges that boutique investment banking firms face in gaining a resource-based advantage. It concludes with recommendations for coping strategies. | Mgt dilemmas and Strategic resources |
Hint: |
Read through the Eccles & Crane
article to get a feel for investment banking in general.
Then apply the framework in the Coff article to
anticipate the dilemmas that your client will have to
face. The Eccles & Crane article provides a lot of
useful detail regarding management practices in
investment banks (especially toward the end of the
article). Many of these practices can be classified as
retention, incentives/rent sharing, organizational
design, or information seeking. You might start with these practices that are already common in investment banking. Then add or modify practices to reflect the unique nature of your client's firm (focusing on the information technology sector). Then you need to identify an action plan for how to proceed and build the firm. What should your client do? A few people have asked me if this is about barriers to entry (a la 5 forces). This is a piece of it but I don't want 5 forces to be the focus of your writeups. Basically, Chad has asked you to help him set up a winning business model. The model has to deal with the human asset dilemmas that they would encounter on an ongoing basis as well as the initial entry barriers. As it happens, venture capital firms would very much want to know that you have thought through these issues before they come up in an urgent way. You should probably begin by considering specifically the types of people that the firm must hire (Wall St. v. Silicon valley, etc.) and how the work is structured. Then the management dilemmas should be apparent? How will they hire, retain, motivate, and manage such assets? Your recommendations should be specific so the managers know what to do. For example, don't just say "set up a culture" but tell them how to do it they need action steps. |
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| 10/20 | K-III: A Leveraged Build-up www.kiii.com |
Maxwell communications hired you to analyze K-III and develop systems to make MCC acquisitions more effective. | This executive briefing will analyze how K-III creates value with multiple businesses and through corporate acquisition activities. Recommendations address ways that MCC can emulate their process along with barriers to imitating K-IIIs systems and resources. | Corporate value creation;
Acquisitions; human assets |
Hint: |
The K-III case is rich with intrigue.
You are writing a report to Robert Maxwell (as if he were
alive, please). As such, you should read about the
bidding war in the beginning to get a sense of his
personal style (ultimately this may help you identify
some barriers). While K-III creates value through acquisitions, they also maintain a portfolio of related companies. Which of the 6 value creation strategies do they seem to apply? Note that while they argue that they actively avoid creating synergies between businesses, you should separate what they say from what they do. Do the targets perform significantly better after the acquisition? Why? What competencies must K-III have on board to execute the value creation strategy successfully? Then look back at Maxwell. What can they imitate? How should they go about it? Give them some implementable action steps given the difficulties in imitation that you have identified. |
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| 10/27 | Sharp www.sharp-usa.com |
HP hired you to study Sharp's value creation strategy and suggest how HP can imitate it create value across businesses. | This executive briefing analyzes Sharp's policies and procedures for creating value across lines of business. Recommendations include action steps for how HP might imitate aspects of Sharp's strategy. | Core competence; Corporate value creation |
Hint: |
There is a great deal of information
in the Sharp case. Here are some ideas to narrow the task
a bit. HP wants to hear about the organizational policies
that help Sharp create value across lines of business so
you have to dive into some of the detail. As such, you
should especially focus on pages 9-17 of the case. The
org chart in Exhibit 9 is also very useful for seeing how
they are organized. The primary value creation efforts appear to be operational economies (linking value chain activities) and transferring core competencies. How do they accomplish these tasks? You might use the value chain to organize your analysis to look at each policy or procedure and identify operational economies and/or core competencies that arise from it. For core competencies, you should be able to explain how they: 1) Maintain expertise centrally, 2) Transfer expertise to divisions, and 3) the strategic nature of the expertise (valuable, rare, & hard to imitate...). For operational economies, you should be able to identify where they might achieve cost or differentiation advantages by combining or coordinating activities across lines of business. In your recommendations, you may suggest that HP study whether a policy should be implemented (action step) since you haven't been asked to review HP's organization. However, you should be aware of which steps might be hard to imitate. This is especially true of core competencies. There is basic information about HP at: www.hp.com/abouthp though you are not expected you to research HP. |
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| 11/3 | Guardians of the Gate: RJR
Nabisco board of directors www.rjrnabisco.com |
Some shareholders want to sue the board and hired you to analyze the boards effectiveness and recommend how to organize the new management team. | This executive briefing will analyze the boards responsibilities and its effectiveness throughout the transaction. Recommendations focus on how to manage board/management relations to create value. | Board governance |
Hint: |
Identify the boards responsibilities. Which tasks or activities do they face the greatest potential for a conflict of interest? Given these "danger" points, what steps should the shareholder group push for to handle the conflict of interest? What are the barriers to implementing these steps? | |||
| 11/10 | Watermill Ventures www.watermill.com |
WV buys poorly performing firms to turn around. Goizueta partners hired you to analyze this strategy and identify how to imitate it. | This executive briefing analyzes how Watermill Ventures creates value through diversification. I conclude with recommendations for what Goizueta Partners needs to do to imitate this strategy. | Value creation in acquisitions; acquisition process |
Hint: |
They are trying to create value with
multiple lines of business. That is, at any point in
time, they are likely to own a variety of businesses.
Goizueta Partners (your client) believes that the WV
strategy is working and hired you to analyze it and make
recommendations for how they could apply the strategy Value Creation Strategy: First, figure out which of the 6 ways to create value WV is TRYING to implement (there may be more than one). They are unlikely to create value if they aren't trying. Are there any opportunities that they might be missing because they are off the "radar scope?" Also, see the "Guilty until proven innocent" slide -- what is the likelihood that the strategy will actually create value? Implementation & Competencies: Second, just because they are trying doesn't mean it will be successful. What actions must they take to create value that way? What competencies or capabilities must WV have in place to pull it off? Recommendations For OP: Finally, your recommendations should focus on what Goizueta Partners needs to do to create value in this way. You can assume that OP has enough resources that they are serious about trying to imitate the strategy. Do they have the critical resources or competencies you identified above? Feel free to make an assumption here -- if the competency is rare, it may be reasonable to assume that OP doesn't have it (you may include assumptions you make about their capabilities in a cover memo if this helps). What action steps should they take to acquire the resources and implement a winning strategy? What are the barriers to their implementing your recommendations? |
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| 11/17 | Discounters Supply Inc. | Cye Berman hired you to identify where their acquisition process failed and recommend how to improve it next time. | This executive briefing will analyze the acquisition process and examine what went wrong. Recommendations focus on what to do next and how to improve future acquisitions. | Corporate value creation; Acquisitions |
Hint: |
While the Discounter's Supply case (DSI)
presents a similar strategy to Watermill Ventures, the
result is quite different. You should be able to discuss
what their strategy is (how they plan to create value)
and what capabilities they need to pull it off. Do they
have all the capabilities that they need? This is a
critical theme in pre-acquisition planning, negotiation,
and post-acquisition integration. You were hired by Cye
Berman who is wondering where his money is going --
recommendations should make him feel confident that his
investment will pay off on PIP's next acquisition. In class, we will go beyond this to look more at the acquisition process. However, the process follows from the value creation strategy. You may also want to draw on the Lubatkin & Lane article this is strongly linked to material we have already covered. |
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Maybe the resume should go the way of the dinosaur. "To me, a resume is a deselection device," says Dennis Lunder who, as head of marketing communications at American Greetings Corp. in Cleveland manages about 80 people. "My method is radically different." In six job hunts over nearly 30 years, Mr. Lunder says he sent out "thousands of resumes at a time" with little effect. Now, as a mentor in Hudson Job Search, a volunteer program in Ohio for unemployed executives, Mr. Lunder preaches this gospel:
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--Kevin Salwen |
Recruiter Questions that are Grounded in Strategic Analysis May Land You a Job |
I hope you will be able to use class materials to get a better job and enhance your career opportunities. Recruiters look for a variety of characteristics including enthusiasm about the company (see WSJ article above). You can demonstrate this by asking questions that convey a deep understanding of the issues the company faces. Thus, you must be aware not only of what is in the press, but of what it means for the company and its strategy.
While I will not explicitly assign recruiter questions for the cases, we will talk about them in class. You may want to practice using your understanding of strategic issues to develop effective questions. An exceptional question shows that you understand what makes the firm tick better than other applicants.
The following guidelines should help you evaluate recruiter questions. The setting is HPs move to reenter the PC market after they have failed in the past. Competition is increasingly cost-based. HPs main competence has historically been cutting edge technology (such as workstations rather than cheap machines) but the success in low-end ink jet printers may signal new capabilities.
Effectiveness Criteria |
HP Example |
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| A | You're hired! | Now that HP is moving into the PC market again, how are you applying techniques that worked for the inkjet market? |
| A- | A good question that may be proprietary -- still worth asking. | Now that HP is moving into the PC market again, how are you targeting each of your major competitors? |
| B+ | A probing question that doesnt attack, but the recruiter wont know the answer. | I see that HP is moving into the PC market again. What are HPs targets for market share and financial returns? |
| B | The question is based on sound analysis but will put the recruiter on the defensive. | I see HP is moving into the PC market. Isnt your R&D-oriented culture incompatible with cost-based competition? |
| B- | The question doesnt differentiate you since it draws on common knowledge. | Tell me about HPs decision to move into the PC market again. |